3/25: Message to Staff Regarding Zoom Security Changes

Dear Staff,

Information Technology Services (ITS) is committed to providing USC with the tools and services needed to continue class instruction on-line and to work remotely. This includes a safe, protected, inclusive, on-line environment for our students, faculty and staff.  As such, there are safeguards in Zoom that we instituted to proactively address the class breaches experienced this week.  This will impact our staff as follows:​​On-Line Waiting Room​

  • We enabled the Waiting Room feature for all meetings conducted via Zoom.​
  • Any participant who does not login using their USC Zoom credentials automatically will be placed in the Waiting Room and will be presented with the following message.​
  • This will allow the Meeting Host to determine who to admit to the meeting from the Waiting Room. ​
  • Note: The Meeting Host will need to monitor the Waiting Room throughout the meeting to admit those that did not authenticate with their USC Zoom credentials.​

While these are strong preventative measures, our goal is to create a safe and secure on-line environment for our university. Please let us know how ITS can make this transition smoother and to support you as you continue your work on-line.​​

Best regards,​
Douglas Shook
Douglas Shook, Ph.D.​Chief Information Officer

​​e-mail: shook@usc.edu 
Zoom: https://usc.zoom.us/j/3832246577