Student Health Services

As the situation around COVID-19 continues to impact our student community, we want to assure you that USC Student Health will continue to provide care during this time.

Please see the medical FAQs for health and safety guidance in addition to information about COVID-19 symptoms and what to do if you are sick. USC provides numerous mental health resources for students. Students can call with care questions 24/7; dial 213-740-9355 (WELL).

Latest updates:

Student Health Checklist

Fall 2020 Semester

Students should complete the following health-related steps in preparation for the fall semester. For general health-related information, view the restart health and safety FAQs

  • Complete your required immunizations in advance. For most students (non-health professions related) these requirements include measles, mumps, rubella, meningococcal disease and varicella (“chicken pox”). For many international students, a tuberculosis test is also required. Upload accompanying documents to usc.edu/myshr for early verification. USC Student Health explains additional health information in videos.
  • Make a commitment to getting a flu shot. This fall season’s flu season is expected to coincide with COVID-19 cases. Reducing flu cases will relieve potential surge at health care centers and hospitals throughout the region and reduce the chance for required isolation in the event you become sick. Flu vaccines are generally available in late September/early October. 
  • Complete the ‘Health, Hygiene and Safety for Students’ online training through TrojanLearn (requires flash-compatible browser) and check university guidelines often as they may evolve over the course of the pandemic. Stay up-to-date by also checking your USC email regularly. 
  • Update your current address in OASIS. Students will receive information based on their current location (whether in the Los Angeles region or elsewhere in the world). Please keep this information updated every semester. 
  • Create a support and resiliency plan. Make plans for regular check-ins with friends, family and your support networks. Be honest about how you are doing. Campus support resources are available through Campus Activities, Student Equity and Inclusion Programs, the Office of Religious and Spiritual Life, Trojans Care for Trojans, USC Student Health, Counseling and Mental Health Services (all providers are professional licensed clinicians and faculty in the Department of Psychiatry and Behavioral Sciences in the Keck School of Medicine of USC), and the many student support offices and programs in the academic schools and units. The virtual counseling outreach drop-in program (“Let’s Talk”) is available to all students regardless of location.

Health Care and Coverage

COVID-19 Testing

There are no individual payment costs for COVID-19 testing. Tests may be conducted for clinical diagnosis (your health provider would do a screening and potentially recommend PCR nasal swab testing) or public health purposes (PCR nasal swab or blood test for antibodies).

Summer Health Care via USC Student Health

During the summer, Student Health services will continue to be in operation for all of our services, including primary care, injury/illness care, mental health services, and continuing public health monitoring, prevention and care for COVID-19 patients.

For continuing students, USC Student Health (counseling, mental health services and medical services) can continue to be your provider from May 23 through Aug. 14, 2020. Sign up for summer coverage. Students residing in California who are enrolled in summer courses are automatically charged the summer health fee. The 2020 summer health fee is $180 and includes access to all services. 

All matriculated students are eligible to sign up, regardless of whether or not they are taking classes this summer. Students residing near campus are especially encouraged to sign up; all students in California can receive care from our medical and counseling providers. For additional information, contact USC Student Health at 213-740-9355 (WELL) or email studenthealth@usc.edu.

Class of 2020 graduates should note important reminders about medical records, health insurance and eligibility for services. 

Insurance Coverage

Students who currently have the USC Student Health Insurance Plan (SHIP) that’s provided through Aetna are covered through August 2020.

Class of 2020 Graduates: If you enrolled in SHIP for the spring 2020 semester, your insurance coverage will end on Aug. 18, 2020. We recommend beginning to look for a new health insurance plan at least six weeks prior (the end of June/beginning of July) to avoid any lapses in coverage. Aetna Student Health can provide proof of coverage (termination letter) by calling (877) 626-2299. California residents can find insurance options through state exchanges on coveredca.com.


Questions about Telehealth?

Dr. Sarah Van Orman, Chief Health Officer and Associate Vice Provost for Campus Health, and Dr. Broderick Leaks, Director of Counseling and Mental Health Services, conduct a question and answer session about accessing care and staying well in the era of social distancing.