Restart General Employee FAQs

Below are answers to frequently asked questions related to the work environment. See the restart financial FAQs for employees for information about retirement contributions, investment planning, USC’s financial situation, and resources for those affected by the conclusion of paid administrative leave. For more health-related information, view the restart health and safety FAQs. Faculty should see the academic FAQs for faculty, and researchers should see the restart research FAQs

Work Environment

Through Project Restart, the academic and administrative units are developing plans to return employees and students to campus. These plans align with the most current city, county, state, Centers for Disease Control and Prevention (CDC) and U.S. Department of Education guidelines to ensure a safe workplace for our community.

As a result, you may find that units are offering hybrid on-campus and work-from-home opportunities, creating staggered shifts, and rotating employee schedules to ensure that employees are able to maintain physical distancing guidelines.

We are also ensuring that all facilities, including classrooms, offices, labs and common areas, are receiving enhanced and frequent cleaning that meets the guidelines set forth by the CDC.

To ensure employees understand all safety expectations, we developed health, hygiene and safety training that employees must complete prior to returning to campus. During the training, each member of our community will agree to follow campus and public health guidelines. Each of us has a responsibility to protect the health and well-being of our community. As a result, failure to follow these requirements could lead to disciplinary actions.

Regardless of the announcements made at the county or city level with regards to the resumption of certain activities, please do not return to campus unless you have specifically been asked to return by your supervisor or department head. Supervisors will be notified by senior leadership in their units once it is time to bring employees back to campus. Please do not contact the COVID-19 hotline for this information.

Please discuss your concerns with your supervisor, department chair, HR partner or dean of faculty.

We are currently reconfiguring our facilities and spaces to reduce the risk associated with virus transmission, and anticipate that the number of rooms available for teaching and other activities will be severely restricted this term. We are configuring workspaces to allow for 6 feet between individuals and will be installing barriers in workspaces where people must face each other or are unable to be 6 feet apart.

There are also overall limits to the total number of people in a room, set by the county. In-person meetings will be limited to 10 people per gathering and ensure 6 feet of physical distancing.

For employees who fall within the high-risk population definition and wish to request an accommodation, USC will follow public health recommendations and work to provide temporary accommodations to the maximum extent feasible.

For those who have a disability but have no higher risk of more severe illness from COVID-19, USC will continue to follow the well-established disability accommodation processes.

Concerned employees should reach out to their supervisors and HR partners for support.

Robust testing and contact tracing protocols are already being followed on-campus and will be expanded and enhanced during the fall semester. Regular health checks will be available for faculty, staff and students. Those who demonstrate symptoms or test positive will follow protocols for quarantine and isolation.

All travelers from international destinations are required by the L.A. County Department of Public Health to quarantine for 14 days upon arrival in the United States before arriving on campus.

General Questions

All non-essential USC business travel remains suspended until further notice.

To support members of the Trojan family affected by COVID-19, the university established funds for students, employees, the community and Keck Medicine. For more information on how to donate to or apply for support from these funds, please visit our support funds page.